Business Administration Apprenticeship

Brief Description

Premium Linguistic Services is seeking a Business Administration Apprentice to support with managing emails, portal bookings, calls, and general admin tasks. Based in our Birmingham head office, this is a great opportunity to gain hands-on experience in a busy office while working towards a qualification. Apply now to start your career!

Qualifications Required

GCSE Maths and English 4/C or above

Personal Qualities

Proactive: Takes initiative and looks for ways to improve processes
Reliable: Consistently meets deadlines and follows through on tasks
Friendly: Approachable and able to build positive relationships with clients and colleagues
Detail-oriented: Pays attention to small details and ensures accuracy in all tasks
Adaptable: Willing to learn and adjust to new challenges in a dynamic environment
Confident: Comfortable communicating and handling various tasks with professionalism
Team player: Works collaboratively with others to achieve common goals
Organised: Keeps workspaces and tasks well-structured to maintain efficiency

Skills Required

Strong communication skills, both verbal and written
Excellent organisational and time-management abilities
Ability to work well under pressure and meet deadlines
Attention to detail and accuracy
Proficiency in Microsoft Office (Word, Excel, Outlook)
Good customer service skills
Ability to work independently and as part of a team
Problem-solving and initiative-driven mindset
Adaptability to learn new software and systems
Professional attitude and strong work ethic

Future Prospects

Upon successful completion of the apprenticeship, there are opportunities for full-time employment and further career progression within the company.

Vacancy Detail

Duties will include:
Processing invoices, timesheets, and payments accurately and in line with company procedures
Supporting compliance checks for successful candidates, including right-to-work checks, reference checks, and verifying employment history
Managing incoming emails and responding appropriately or directing queries to the relevant team members
Handling portal bookings, updating records, and maintaining accurate candidate and client information
Answering and directing phone calls in a professional and helpful manner
Assisting with general administrative tasks to support daily office operations
Maintaining accurate data, filing systems, and documentation to ensure records are up to date
Supporting colleagues with day-to-day office activities and operational requirements
Liaising professionally with clients, candidates, and linguists to ensure effective communication
Monitoring workloads and ensuring tasks are completed within agreed deadlines
Providing administrative support across multiple processes while maintaining confidentiality and attention to detail

Other Information

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