Business Administrator Apprentice (Estate Agency Sales & Lettings)

Brief Description

This apprenticeship is a busy, hands-on role where you will deal with calls, emails, bookings, enquiries, and maintenance issues. You will gain real experience in a modern estate agency, helping customers from their first enquiry through to completion. This is a great opportunity to start your career within a reputable estate agency.

Qualifications Required

5 GCSEs including 4/C or above for Maths and English

Personal Qualities

Friendly and approachable manner
Positive attitude and willingness to learn
Reliable and punctual
Calm under pressure
Confident when speaking with customers
Professional and well-presented
Hard-working with a strong work ethic
Team player who also works well independently

Skills Required

Good communication skills, both written and verbal
Strong attention to detail and accuracy
Organised and able to manage multiple tasks
Confident using email, phone systems, and basic IT tools
Friendly and professional customer service approach
Ability to work well in a fast-paced environment
Willingness to learn and develop new skills
Reliable, proactive, and a strong team player

Future Prospects

This apprenticeship offers strong opportunities to progress into a full-time property or lettings role, with the potential to develop into senior positions within the estate agency.

Vacancy Detail

Answering incoming phone calls and responding to enquiries
Dealing with emails and providing clear, helpful replies
Managing and scheduling property bookings and viewings
Logging and handling maintenance issues
Supporting customers from initial enquiry through to move-in or completion
Updating property and customer records accurately
Assisting the team with day-to-day administrative tasks
Providing a high level of customer service at all times

Other Information

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