Business Administration Apprenticeship - Estate Agency / Properties

  • Company: Encasa Sales & Lettings
  • Location: Birmingham, B1 1QN
  • Type: Apprenticeship
  • Salary: £14,040.00 per year
  • Sector: Business, Administration, Finance and Law
  • Ref: VAC-00899
  • Application Deadline Date: 23/02/2026
  • Start Date: 02/03/2026
  • Positions Available: 2
  • Working Week: Mon - Fri 9 a.m. - 4 p.m., and every other Saturday

Brief Description

Kick-start your career in property with a hands-on Business Administrator apprenticeship at a fast-paced, independent estate agency in Birmingham City Centre. Get real experience working with tenants and landlords, supporting lettings and office operations, while gaining a recognised qualification, full training, and clear progression.

Qualifications Required

5 GCSEs including Maths and English 4/C or above

Personal Qualities

A positive, can-do attitude and willingness to learn
Professional manner and customer-focused approach
Reliable and punctual
Well-presented and polite
Adaptable and open to feedback
Honest and trustworthy
Enthusiastic about starting a career in property

Skills Required

Friendly and confident communication skills, both in person and over the phone
Good organisational skills with attention to detail
Basic IT skills and confidence using computers and office systems
Ability to work well as part of a team
Good time management and reliability
Ability to prioritise tasks in a busy office environment

Future Prospects

Successful completion of this apprenticeship could lead to a permanent role in property administration, lettings, or management within the agency, with opportunities for further career development.

Vacancy Detail

Duties will include:
Speaking with tenants and landlords by phone, email, and in person
Booking and managing property viewings
Supporting the lettings process from enquiry to move-in
Logging and chasing maintenance issues with contractors
Updating property listings and internal systems
Preparing tenancy paperwork and documents
General office administration and diary management
Providing excellent customer service at all times

Other Information

Have you considered that the company requires you to work every other Saturday?

Ready to start your adventure?