Customer Service Apprenticeship

Brief Description

This is a great opportunity to join a well-established online keyboard specialist and retailer. The apprenticeship role is a varied, office-based position that provides real scope to grow, develop new skills, and gain valuable experience within a professional and supportive business environment.

Qualifications Required

Ideally the successful candidate will have already achieved good standard of maths and English, 4 /C or above GCSE grade or equivalent.

Personal Qualities

A quick learner
Trustworthy, hardworking and reliable
A team player

Skills Required

Highly organised with the ability to multi task
Confident communication skills both written and verbal
IT skills - able to use email, excel and word
Excellent Time Keeper

Future Prospects

After successful completion the company will offer long term career progression and advancement opportunities.

Vacancy Detail

Duties will include:
Answering the telephones and assisting customers with a broad range of enquiries
Sending emails to customers / suppliers
Updating database and online ordering system regularly
Updating website regularly with product and price changes
Answering online enquiries in a timely and highly professional manner
Processing new customer orders received for invoicing
Assisting management team with compiling of information for reports
Any other duties that are requested by the management team.

Other Information

Have you considered the location, pay and hours for suitability?