Business Administrator Apprenticeship

Brief Description

We seek a proactive Business Support Assistant to provide administrative support in our Planning and Control Room departments, rotating weekly between them. The role involves using in-house systems like Worksite360 and Fatigue360 for scheduling, monitoring, and ensuring compliance in operations. Apply now to start your career now!

Qualifications Required

GCSE Maths and English 4/C or above

Personal Qualities

Proactive
Detail-oriented
Efficient
Communicative
Adaptable

Skills Required

Familiar with Microsoft Office (Word, Excel, Outlook).
Excellent organisational and multitasking skills.
Strong attention to detail and accuracy.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
Problem-solving and critical-thinking abilities.

Future Prospects

This role offers excellent prospects for career growth, skill development, and specialisation within the planning and control room departments. Apprentices can progress to roles such as Team Leader, Operations Manager, or Specialist in Planning, Control Room Operations, or Compliance, with opportunities for further qualifications and leadership positions within the organisation.

Vacancy Detail

Duties will include:
Planning Department (Weekly Rotation)
Create and manage events and shifts in the Fatigue360 system.
Assign shifts to external staff and ensure proper communication.
Handle administrative tasks, including managing emails, keeping records and documentation up to date.
Call clients and staff to coordinate schedules and resolve queries.
Support the team with ad-hoc planning tasks as needed.

Control Room (Weekly Rotation)
Handle incoming calls professionally and efficiently, addressing queries or escalating issues as needed.
Perform daily tasks, including managing emails, updating records, and completing routine administrative duties.
Support the team in ensuring smooth daily operations and resolving any urgent matters.

General Duties
Act as a liaison between the two departments to ensure effective communication and smooth transitions during rotations.
Assist with helping with the set up of Facial recognition
Ensure adherence to company policies, procedures and industry regulations in all tasks.
Able to work the rare weekend as and when required.

Other Information

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