Customer Administration Support Apprenticeship

Brief Description

In this position you will be the first point of call for clients, suppliers, employees, and visitors; providing a professional and confident administration support by directing calls and welcoming visitors.

Qualifications Required

Minimum A-C GCSE Maths and English

Personal Qualities

Attention to detail
Good work ethic
Reliable
Trustworthy

Skills Required

Knowledge of Microsoft Office products would be an advantage

Future Prospects

Full-time permanent role within the company

Vacancy Detail

Reception Duties:-
• Answering and directing calls; directing calls and messages accordingly.
• Meeting and greeting visitors.
• Meeting room bookings.
• Dealing with incoming and outgoing post.
• Taking deliveries and distributing to employees.
• Assist with manging the recycling within the office.

Administrator Duties:-
• Carry out secretarial responsibilities, such as preparing letters, answering telephone, taking messages, and
replying to e-mails.
• Updating details, Filing, photocopying, typing, archiving, etc.
• Assist in completing stationery check list and reporting requirements.
• Banking of cheques, taking letters / parcels to the Post Office.
• Ensuring all relevant documentation are received, stored correctly, and dealt with accordingly.
• Liaising with Clients, Subcontractors, Suppliers and other third parties, professionally.