Level 3 Business Administration Apprentice – Solicitors’ Receptionist

Brief Description

Join a respected legal firm providing professional and personalised support to clients across the UK. As a Business Administration Apprentice, you will be client-facing, supporting enquiries, managing invoices, and gaining valuable experience within a legal environment. This role offers an excellent opportunity to grow with the business long-term.

Qualifications Required

5 GCSEs including 4/C or above in Maths and English.

Personal Qualities

A positive attitude with a willingness to learn and develop.
Ability to work effectively as part of a team.
Professional, reliable, and approachable manner.
Trustworthy and able to handle confidential information responsibly.
Hardworking with a strong attention to detail.

Skills Required

Excellent communication skills, both written and verbal.
Professional and confident telephone manner.
Strong customer service and relationship-building skills.
Good organisational skills with the ability to manage multiple tasks.
Attention to detail and accuracy when handling documents and invoices.
Ability to maintain confidentiality and handle sensitive information.
Good IT skills and confidence using Microsoft Office systems.
Strong time management skills and ability to prioritise workload.
Interest in developing a long-term career within the legal sector.

Future Prospects

This apprenticeship offers an excellent opportunity to build a long-term career within the business. As you gain experience and develop your skills, there will be opportunities to progress within the company and explore different areas based on your interests, strengths, and career goals.

You could develop into a Legal Secretary role, providing further support within the legal team, or explore opportunities within other departments such as HR. The business is committed to supporting your development and helping you build a successful career pathway.

Vacancy Detail

Acting as the first point of contact for clients, providing a professional and welcoming service.
Answering telephone calls, responding to enquiries, and directing clients to the appropriate team members.
Greeting visitors and supporting client meetings within the office.
Duties will include:
Managing incoming and outgoing correspondence, including emails and post.
Maintaining accurate client records and updating internal systems.
Supporting the team with administrative tasks, including document preparation and filing.
Processing and managing invoices, payments, and financial records.
Assisting with appointment scheduling and diary management.
Handling confidential client information in line with legal and company procedures.
Supporting solicitors and the wider team with day-to-day office operations.
Learning about legal processes and developing knowledge of the legal sector.
Building strong relationships with clients and providing excellent customer service.
Taking ownership of tasks and contributing to the smooth running of the office.

Other Information

Have you considered pay / hours / location?
The business is currently planning to relocate; however, the new office will remain within the Coventry area.