Business Administration Apprentice (Operations)

Brief Description

The Operations Administrator provides administrative and operational support to ensure the smooth running of care services and business operations.

Qualifications Required

GCSE Maths and English 4 or above (or equivalent)

Personal Qualities

Friendly, approachable, and professional manner
Positive attitude with enthusiasm to learn and grow
Reliable, punctual, and committed to the role
Resilient with the ability to handle challenges confidently
Motivated by achieving goals and delivering results
Team-oriented, supportive, and collaborative
Confident in engaging with people at all levels

Skills Required

Strong communication skills, both written and verbal
Confident and professional telephone manner
Excellent organisational and time-management skills
Attention to detail with accurate record-keeping
Proactive and self-motivated with a can-do attitude
Resilient and able to work under pressure in a fast-paced environment
Team player with a supportive approach, but also able to work independently

Future Prospects

Long term career development available on successful completion of this apprenticeship.

Vacancy Detail

Key Responsibilities
• Provide administrative support to management and operational teams.
• Maintain staff and service user records accurately.
• Support onboarding and compliance checks for staff.
• Assist with rota coordination and scheduling.
• Handle telephone and email enquiries professionally.
• Prepare reports, meeting notes, and operational documents.
• Support finance administration and invoice processing where required.

Other Information

Have you considered the suitability of the pay, location, and hours before applying?