Business Administration Apprenticeship

Brief Description

Join Bell’s Fire Midlands team as a Business Administration Apprentice! You’ll support daily office operations, manage documents, schedule appointments, handle calls, and assist with compliance tasks. Gain hands-on experience in a professional office environment while developing key admin and communication skills.

Qualifications Required

4 GCSEs Including Maths and English 4 / C or above

Personal Qualities

Willingness to learn and take on new challenges
Proactive attitude with a problem-solving mindset
Professional and positive approach to work
Friendly and approachable with good interpersonal skills

Skills Required

Strong communication skills, both written and verbal
Good attention to detail and accuracy
Confident using Microsoft Office (Word, Excel, Outlook)
Excellent time management and organisational skills
Ability to work well in a team and independently
Able to manage workload and meet deadlines
Previous admin / office experience is essential

Future Prospects

Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative role within the business.

Vacancy Detail

Key responsibilities include:
Answer phone calls and log information to company's data base
Manage contract paperwork, sales, and orders using the company’s ERP system
Create and maintain contract files, issue staff contracts, and record annual leave
Maintain branch training records and coordinate training bookings
Assemble Health & Safety documentation and provide general administrative support
Handle incoming calls and assist with day-to-day office administration
Schedule appointments for Maintenance Teams and Surveyors
Ensure all work complies with fire safety standards, company procedures, and quality requirements

Other Information

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