Business Administration Apprenticeship - Tax Rebating Industry

Brief Description

Join PAYEback as a Business Administration Apprentice and help clients claim what’s rightfully theirs! You’ll assist with tax rebate forms, gather and check details, follow up on missing information, and keep clients updated, while learning vital office skills, client communication, data management, and compliance with HMRC regulations. Apply now!

Qualifications Required

5 GCSE including Maths and English 4/C or above

Personal Qualities

Friendly, approachable, and professional
Eager to learn and develop new skills
Reliable and punctual with a strong work ethic
Self-motivated and able to work independently when needed
Adaptable to changing priorities and tasks
Patient and empathetic when dealing with clients
Honest, trustworthy, and respectful of confidentiality
Positive attitude with a willingness to go the extra mile
Resilient and able to handle challenges calmly
Team player who supports and encourages colleagues

Skills Required

Confident and professional telephone manner
Strong communication and relationship-building skills
Good attention to detail and accuracy
Ability to manage time and meet deadlines
Organisational skills for handling multiple tasks at once
Basic IT skills, including Microsoft Office and data entry
Willingness to learn and adapt to new processes
Problem-solving mindset with a proactive approach
Positive attitude and ability to work well in a team
Customer-focused with a helpful and approachable manner

Future Prospects

This apprenticeship offers a clear progression path into sales-focused roles within the business. Successful apprentices may advance to positions such as Client Account Executive or Sales Consultant, where they can build on their knowledge of tax rebates, develop advanced sales techniques, manage their own client portfolio, and contribute directly to business growth.

Vacancy Detail

Duties will include:
Request and follow up on any missing documents or information
Organise and file documents for easy access and compliance
Handle incoming calls and respond to client queries promptly
Assist clients in completing tax rebate forms accurately
Gather, verify, and update client details in company systems
Communicate updates on claim progress in a friendly and professional manner
Call clients to build rapport and maintain strong relationships
Ensure all processes comply with HMRC regulations
Support the administration team with daily tasks and deadlines
Work collaboratively with colleagues to ensure smooth and timely claim processing

Other Information

Have you considered hours / wages / location? This employer will cover your travel expenses.