Business Administration Apprenticeship

Brief Description

Join RoSPA, a leader in health and safety, and help reduce avoidable accidents. As an apprentice, you'll learn RoSPA’s operations and provide essential support to various departments. Responsibilities include processing bookings and invoices, managing client data, supporting trainers, handling online bookings, and assisting the operations team.

Qualifications Required

English and Mathematics GCSE levels or equivalent (preferred) C / 4 or above;

Personal Qualities

Must have a real willingness to learn and develop new skills within a busy office environment;
Must be a team player;

Skills Required

IT literate (general knowledge of Microsoft Office)
The ability to communicate effectively both internally and externally (essential)
Excellent attention to detail (essential)
Good telephone manner (essential)

Future Prospects

Long term future prospects / career development available on successful completion

Vacancy Detail

Responsibilities will include
Manage RoSPA CRM system, process booking forms, and invoice workplace and fleet customers.
Upload client info and bookings, ensuring alignment with internal systems.
Provide ops support for clients and trainers, including logistics and materials.
Process online bookings and create new customer profiles as needed.
Coordinate trainer schedules for efficient task allocation.
Assist ops team members as necessary.
Support fleet course preparation.
Attend training center to assist trainers and delegates.
Liaise with sales team to resolve queries.
Assist with overseas bookings, including travel arrangements and risk assessments.
Offer operational support across society departments.
Assess health, safety, and environmental risks.
Ensure data protection compliance according to regulations and RoSPA policies.

Other Information

Have you considered the location, hours and wages prior to applying for this apprenticeship?