Customer Service Practitioner Apprenticeship - Retail Department

Brief Description

This is a fantastic opportunity to develop a career with a large retail business, specialising in flooring. Dive into a dynamic role with diverse responsibilities, from assisting customers to sales floor support. With career development opportunities and hands-on learning, be part of our vibrant team. Apply now to start your career now!

Qualifications Required

Maths GCSE or equivalent - 4 / c or above
English GCSE or equivalent - 4 / c or above

Personal Qualities

Reliable and trustworthy
Good timekeeper
Team Player

Skills Required

Customer Service Skills
Organisation Skills
Communication Skills
Ability to multitask

Future Prospects

Long term career progression on successful completion.

Vacancy Detail

Your Responsibilities
Work closely with the store team to ensure seamless customer experiences.
Handle pre-sales queries, process orders, and address post-sales concerns.
Assist in implementing promotional changes and maintaining store hygiene.
Report directly to experienced Store Managers for guidance and support.
Continuously explore ways to improve store operations and elevate customer satisfaction levels.
Actively contribute to creating a welcoming and efficient store environment.
Participate in team meetings and training sessions to enhance skills and knowledge.

Other Information

Have you considered the suitability of the location / pay and hours?