Customer Service Advisor Apprentice
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Company: Envirotech
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Location: Coleshill, B46 1HQ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business, Administration, Finance and Law
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Ref: VAC-00280
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Application Deadline Date: 30/06/2022
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Start Date: 03/07/2022
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Positions Available: 1
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Working Week: Monday - Friday 9:00 - 17:00
Brief Description
In this position you will be the first point of call for clients, suppliers, employees, and visitors; providing a professional and confident service by directing calls and welcoming visitors.
Qualifications Required
Minimum A-C GCSE Maths and English
Personal Qualities
Attention to detail
Good work ethic
Reliable
Trustworthy
Skills Required
Knowledge of Microsoft Office products would be an advantage
Future Prospects
Full-time permanent role within the company
Vacancy Detail
Reception Duties:-
• Answering and directing calls; directing calls and messages accordingly.
• Meeting and greeting visitors.
• Meeting room bookings.
• Dealing with incoming and outgoing post.
• Taking deliveries and distributing to employees.
• Assist with manging the recycling within the office.
Administrator Duties:-
• Carry out secretarial responsibilities, such as preparing letters, answering telephone, taking messages, and
replying to e-mails.
• Updating details, Filing, photocopying, typing, archiving, etc.
• Assist in completing stationery check list and reporting requirements.
• Banking of cheques, taking letters / parcels to the Post Office.
• Ensuring all relevant documentation are received, stored correctly, and dealt with accordingly.
• Liaising with Clients, Subcontractors, Suppliers and other third parties, professionally.
• Assist the accounts department with obtaining the relevant information from new subcontractors and
supplier, to enable accounts to be set up on company software packages (i.e., sage, estimating software,
Construct etc).
We appreciate that not every candidate will have experience of the job role out lined above, so we are offering full
training and will provide support and relevant on the job training to develop the successful candidate.
It is not essential for you to come from a building services background, although this would be an advantage.