Customer Service Apprenticeship

  • Company: Team Support Heathcare
  • Location: Birmingham, B3 1FQ
  • Type: Apprenticeship
  • Salary: £13,312.00 per year
  • Sector: Business, Administration, Finance and Law
  • Ref: VAC-00583
  • Application Deadline Date: 17/10/2024
  • Start Date: 21/10/2024
  • Positions Available: 2
  • Working Week: Mon - Fri 8 a.m. - 5 p.m. (1 hour lunch break)

Brief Description

Don't miss out on this incredible opportunity to launch your career as a Customer Service Apprentice in the thriving healthcare recruitment sector. You'll be an essential part of the team, responsible for supporting the recruitment department with data management, and assisting with customer support. Apply now to become a part of a team!

Qualifications Required

6 GCSE’s including Maths and English at least grade 4 / C or above

Personal Qualities

Good English skills
Ability to stay focused under pressure
Resilience
Positive attitude
Initiative
Adaptability
Integrity
Positivity
Self-Motivation

Skills Required

Excellent verbal and written communication abilities.
Ability to articulate information clearly and persuasively.
Active listening skills to understand client needs and concerns effectively.
Strong interpersonal skills to build rapport with clients and colleagues.
Willingness to learn and develop sales skills to achieve targets.

Future Prospects

An opportunity to obtain a long-term career progression within the business.

Vacancy Detail

Duties will include:
Contact previous clients via phone to assess interest.
Communicate agency services effectively.
Update and maintain client databases accurately.
Ensure compliance with data protection policies.
Work towards set engagement and conversion targets.
Earn commission based on successful engagements.
Assist with administrative tasks such as filing, documentation, and scheduling.

Other Information

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Ready to start your adventure?