Customer Service Specialist Apprenticeship - Sales Department
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Company: MHG Supplies
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Location: Sheffield, S20 3FG
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Type: Apprenticeship
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Salary: £12,480.00 per year
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Sector: Retail and Commercial Enterprise
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Ref: VAC-00530
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Application Deadline Date: 22/02/2024
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Start Date: 26/02/2024
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Positions Available: 1
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Working Week: Mon - Fri 9 a.m. - 5 p.m. (30 min lunch break)
Brief Description
This is a great opportunity to join a well-reputable business with over 40 years of experience, specialising in stationery supplies. Join a friendly admin and sales team, assisting with client support, order processing, lead generation, and administrative tasks. Don't miss this excellent opportunity to launch your career in the fast-paced industry!
Qualifications Required
6 GCSE 4/ C or above including Maths and English
Personal Qualities
Patience
Empathy
Positivity
Flexibility
Skills Required
Communication
Problem-Solving
Team Player
Adaptability
Customer Focus
Attention to Detail
Future Prospects
Customer Service roles often have clear progression paths, such as moving to a Sales Representative role in the future. With experience and proven success, you can climb the career ladder.
Vacancy Detail
Duties will include:
Assist customers promptly and professionally via phone, email, and chat
Accurately handle customer orders and coordinate deliveries
Collaborate with the sales team to identify potential leads
Resolve customer issues and contribute to a positive experience
Assist with data entry and maintaining customer records
Work closely with colleagues for a supportive work environment
Other Information
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