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Job Title : Customer Service Apprenticeship
Employer : Provident Housing
Location : Birmingham, B9 5DP
Position Type : Apprenticeship
Apprenticeship : Customer Service Practitioner
Sector : Business, Administration, Finance and Law
Vacancy Reference : VAC-00277
Brief Description : A fantastic opportunity to join a well established social housing company based in Bordesley Green, Birmingham. This apprenticeship will give you customer service and administration experience and skills.


Qualifications Required : Must have GCSE Maths and English or equipment, Grade 4/C or above
Vacancy Detail : This is a varied role. Duties will include:
Answering telephones;
Assisting with customer enquiries;
Provide reception service to customers;
Updating computer systems;
Sending emails,
Diary management
General administration duties plus more
Positions Available : 2
Working Week : Monday to Friday 9:30am - 5:30pm
Salary : Apprenticeship Minimum Wage
Application Deadline Date : 31/01/2022
Possible Start Date : 01/02/2022
Personal Qualities : Must have a confident personality;
A real willingness to learn and develop new skills;
Be reliable, trustworthy and hardworking;
A team player;
Skills Required : Must have strong communication skills
Must be highly organised
IT Skills; Experience using Microsoft packages
Future Prospects : This company will offer long term career progression on successful completion of the apprenticeship.
Training to be Provided : Teaching and learning the skills, knowledge and behaviours within Customer Services
Other Information : Have you checked the suitability of the location, hours and pay for this apprenticeship?
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