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Job Title : Apprentice Customer Service Advisor
Employer : Simple Furniture
Location : Oldbury, B69 4JR
Position Type : Apprenticeship
Apprenticeship : Customer Service Practitioner
Sector : Business, Administration, Finance and Law
Vacancy Reference : VAC-00198
Brief Description : We are looking for a Customer Service Assistant who shall assist in the day to day operations of Simple Furniture. This will be customer facing and responding to e-mails and assisting in customers with telephone calls, registering deliveries for orders, sourcing alternative suppliers or carriers.


Qualifications Required : Minimum A-C GCSE Maths and English
Vacancy Detail : We are currently seeking an ambitious individual who can hit the ground running to have a positive impact on all parts of our organisation as we are small company. They will be exposed to quite a range of duties from answering customer queries via telephone, on the web chat, familiarising themselves with our products, responding to e-mails, assisting with the social media side, serving customers face-to-face and ensuring that customers have an overall outstanding experience when dealing with Simple Furniture.
It is quite a varied role so we are looking for someone who doesn't want to be pigeon-holed and doesn't mind getting stuck in.
Positions Available : 1
Working Week : Monday - Friday 9-5
Salary : £ 187.50 (Weekly)
Application Deadline Date : 23/07/2021
Possible Start Date : 26/07/2021
Personal Qualities : Astute,
Computer literate,
Friendly hands-on approach,
Can-do attitude
Skills Required : Willingness to learn all aspect of the business
Forward thinking
Good telephone manner
Future Prospects : Full-time permanent role with the company
Training to be Provided : Teaching and learning the skills, knowledge and behaviours within Customer Services
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