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Job Title : Customer Service Apprentice
Employer : Environmental Concern Ltd
Location : Birmingham, West Midlands, B7 4RH
Position Type : Apprenticeship
Apprenticeship : Customer Service Practitioner
Sector : Business, Administration, Finance and Law
Vacancy Reference : VAC-00197
Brief Description : This is a great opportunity to learn and develop new skills and experience whilst working in this busy office environement.


Qualifications Required : Must have Maths & English GCSE's or equivalent (Grade c/4 or above)
Vacancy Detail : You will be responsible for:
Answering the telephones;
Assisting Customers with Enquiries;
Data Entry;
Assisting with Pricing / Quotations;
Complaints / Feedback Handling;
General office support duties such as photocopying, scanning, filing
Positions Available : 1
Working Week : 8a.m to 4:30 p.m Mon-Fri
Salary : Apprenticeship Minimum Wage
Application Deadline Date : 15/08/2021
Possible Start Date : 16/08/2021
Personal Qualities : Must have a real willingness to learn and develop new skills;
Must be trustworthy and reliable;
Must have excellent timekeeping
Skills Required : Must have excellent communication skills;
Must be IT literate;
Strong organisation skills
Future Prospects : This apprenticeship will lead to long term career opportunity on successful completion.
Training to be Provided : Teaching and learning the skills, knowledge and behaviours within Customer Services
Other Information : Have you checked the location, hours and pay rate for suitability?
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