Customer Service Apprenticeship
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Company: Stourflex
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Location: Stourbridge, DY8 4YH
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business, Administration, Finance and Law
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Ref: VAC-00170
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Application Deadline Date: 23/04/2021
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Start Date: 26/04/2021
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Positions Available: 1
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Working Week: mon-fri 8:30to17:00 40h p/w
Brief Description
Reporting to the purchase and quality manager, speaking to business customers and solving queries and order problems. A great level of attention to detail is required.
Qualifications Required
Ideally English and mathematics GCSE at grade A-C/7-4 or Level 2 equivalent however all shortlisted applicants will be invited to the training centre to participate in a recruitment event where Literacy and Numeracy will be assessed.
Personal Qualities
Have a good ability to spot mistakes from customers? orders
Willing to learn
Enthusiastic
Punctual
Skills Required
Willing to learn
Enthusiastic
Punctual
Future Prospects
On successful completion of the apprenticeship a long-term permanent employment opportunity is likely to be offered.
Vacancy Detail
You will providing technical and commercial support to the sales function of the business. To promote the companies products range to new and existing customers.
You daily duties will include:
Processing customers orders and enquires.
To send customers quotes out via email and current quality system.
Applying the correct discount to each account and order.
Speak to supplies to ensure stocks of products are available for order.
Other Information
Have you considered the wage / location and duration of this apprenticeship?