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Job Title : Apprentice Compliance and Quality Administrator
Employer : X D P LIMITED
Location : Birmingham, B76 9EE
Position Type : Apprenticeship
Apprenticeship : Business Administrator
Sector : Business, Administration, Finance and Law
Vacancy Reference : VAC-00160
Brief Description : As compliance & quality Apprentice the role will involve working within our busy and exciting compliance office where you will learn and utilise Business Administration Skills and some general customer service skills in order to contribute to the business and successfully gain an Apprenticeship.


Qualifications Required : • GCSE C or above in English and Maths
Vacancy Detail : Effectively serve as a point of support to Compliance Team members
• Interact with business wide network depots & contractors on the phone and by email in a
professional manner.
• Obtain accurate information & update internal records with information gathered
• Use appropriate communication channels.
• Conducting scheduled outbound calls to depots
• Using our in-house system for setting up of New Driver Onboarding & associated checks
• Data entry & analysis
• Collating & Timely sharing of data
• Compiling control reports
• Offering other general administration support to the compliance team
• Actively and enthusiastically working towards achieving the Apprenticeship Qualification
Positions Available : 2
Working Week : Monday - Friday 9:00 - 17:00
Salary : Apprenticeship Minimum Wage
Application Deadline Date : 23/04/2021
Possible Start Date : 26/04/2021
Personal Qualities : Works effectively under pressure with ability to prioritise workloads
• You should be able to work effectively as an individual, as well as part of the wider team
• Self-starter who is highly organisation, with a proactive approach and ‘can do’ attitude to problem
• Excellent professional communication skills (written and verbal)
• You will have high attention to detail
• You must possess high levels of initiative, energy and have passion and dedication for completing
tasks to the highest standards
• A very confident telephone manner
• A helpful and willing attitude with a determination to succeed
• Ambitious and career focused
Skills Required : Proficient with Microsoft Office, Excel, Work, Outlook,
• High level of attention to detail
• Ability to work under pressure & meet deadlines
• Completed Secondary education
Excellent communication skills
• Ability to prioritise and organise
• Good communicator at all levels
Future Prospects : Full-time permanent role with the company.
Training to be Provided : Teaching and learning the skills, knowledge and behaviours within Business Administration
Other Information : You will be working in a team of 3 / 4 people with interaction with wider Customer Services Team of 20 / 30 team members within a dynamic and complex business.
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