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Job Title : Customer Service Apprenticeship
Employer : Stourflex
Location : Stourbridge, DY8 4YH
Position Type : Apprenticeship
Apprenticeship : Customer Service Practitioner
Sector : Business, Administration, Finance and Law
Vacancy Reference : VAC-00147
Brief Description : Reporting to the purchase and quality manager, speaking to business customers and solving queries and order problems. A great level of attention to detail is required.

 

Qualifications Required : Ideally English and mathematics GCSE at grade A-C/7-4 or Level 2 equivalent however all shortlisted applicants will be invited to the training centre to participate in a recruitment event where Literacy and Numeracy will be assessed.
Vacancy Detail : You will providing technical and commercial support to the sales function of the business. To promote the companies products range to new and existing customers.

You daily duties will include:
Processing customers orders and enquires.
To send customers quotes out via email and current quality system.
Applying the correct discount to each account and order.
Speak to supplies to ensure stocks of products are available for order.
Positions Available : 1
Working Week : mon-fri 8:30to17:00 40h p/w
Salary : Apprenticeship Minimum Wage
Application Deadline Date : 23/04/2021
Possible Start Date : 26/04/2021
Personal Qualities : Have a good ability to spot mistakes from customers’ orders
Willing to learn
Enthusiastic
Punctual
Skills Required : Willing to learn
Enthusiastic
Punctual
Future Prospects : On successful completion of the apprenticeship a long-term permanent employment opportunity is likely to be offered.
Training to be Provided : Teaching and learning the skills, knowledge and behaviours within Customer Services
Other Information : Have you considered the wage / location and duration of this apprenticeship?
Things to consider : Have you checked the location, hours, pay rate and length of duration to check suitability before applying?

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
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