Job Title : Customer Service Apprenticeship
Employer : Stourflex
Location : Stourbridge, West Midlands, DY8 4YH
Position Type : Apprenticeship
Apprenticeship : Customer service practitioner
Sector : Business, Administration, Finance and Law
Vacancy Reference : VAC-00046
Brief Description : Reporting to the purchase and quality manager, speaking to business customers and solving queries and order problems. A great level of attention to detail is required.
Qualifications Required : Ideally English and Mathematics GCSE at grade A-C or Level 2 equivalent however all shortlisted applicants will be invited to the training centre to participate in a recruitment event where Literacy and Numeracy will be assessed.
Vacancy Detail : You will providing technical and commercial support to the sales function of the business. To promote the companies products range to new and existing customers.
You daily duties will include:
Processing customers orders and enquires. To send customers quotes out via email and current quality system. Applying the correct discount to each account and order.
Speak to supplies to ensure stocks of products are avaiable for order.
Positions Available : 1
Working Week : Mon - Fri 9am -5pm
Salary : £156.00 Per Week
Application Deadline Date : 18/11/2019
Possible Start Date : 02/12/2019
Personal Qualities : You will need a keen eye for detail and have a good ability to spot mistakes from customers orders.
You will be keen to learn new skills and have good listening skills.
Skills Required : Willing to learn
Training to be Provided : Teaching and learning the skills, knowledge and behaviours within Customer Services
Things to consider : A full time position will be potentially offered upon successful completion of the apprenticeship.
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