Business Administrator Apprentice - Estate Agency (Sales and Lettings Support)

Employer Direct Housing
Job Type Apprenticeship
Closing Date 16/11/2026
Positions available 1
Job Location Birmingham, B29 6AU
Wage Information Apprenticeship Minimum Wage
Potential Start Date 30/11/2026

A Brief overview of the role

Join fact-paced property agency in Birmingham as a Business Administrator Apprentice, supporting property managers across lettings, sales, and management. You will answer calls, assist with viewings, complete paperwork, and support day-to-day property management, with clear progression and a long-term career in estate agency.

Skills we would like you to have

Full UK driving licence or learning to drive
Strong IT skills, including Microsoft Office and database management
Excellent telephone manner and communication skills
Ability to use initiative and work independently
Organised and detail-oriented
Strong team player with a positive attitude
Ability to manage multiple tasks and prioritise effectively

Qualifications Required for the role

5 GCSEs 4/C or above including Maths and English

Personal qualities we would like you to have

Professional and approachable
Reliable and punctual
Confident and proactive
Friendly and customer-focused
Flexible and adaptable to changing tasks
Motivated to learn and develop in a property management career
Positive attitude and willing to take on responsibility

Job Description

Key Responsibilities:
Answer incoming calls and respond to customer enquiries professionally
Assist property managers with day-to-day administration
Support and attend property viewings where required
Prepare, update, and file property-related paperwork
Update internal systems and property listings accurately
Liaise with landlords, tenants, and contractors
Support the lettings, sales, and property management teams
Provide general office and administrative support

Future Prospects

This apprenticeship offers a fantastic opportunity to grow within the property industry, with clear progression paths. With experience and development, you could advance to become a Property Manager yourself and build a long-term, rewarding career in estate agency.

Other Information about this role

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A Description about the Employer

Award winning Property Agency based in Birmingham, specialising in Lettings, Sales and Property Management.