Business Administration Apprentice

Employer Fencing and Construction Training Ltd
Job Type Apprenticeship
Closing Date 23/11/2026
Positions available 1
Job Location Redditch, B97 6RG
Wage Information Apprenticeship Minimum Wage
Potential Start Date 30/11/2026

A Brief overview of the role

This exciting office-based apprenticeship offers a mix of admin and customer service duties, including handling enquiries, booking training courses, managing diaries, preparing materials, and sending certificates. A great opportunity to develop communication, organisation, IT skills, and gain hands-on office experience!

Skills we would like you to have

Good written and verbal communication
Strong organisational abilities
Confident telephone manner
Basic IT skills (Microsoft Office, email, etc.)
Attention to detail
Ability to manage time and prioritise tasks
Willingness to learn new systems and processes

Qualifications Required for the role

Ideally candidate will have achieved Maths and English GCSE or equivalent at Grade 4/C or above.

Personal qualities we would like you to have

Friendly and professional attitude
Reliable and punctual
Proactive and eager to help
Positive approach to tasks and challenges
Team player
Motivated and enthusiastic
Able to work independently when required

Job Description

Key Responsibilities:
Answering and directing telephone calls
Logging and managing details of customer enquiries
Responding to customer queries via phone and email
Sending professional emails and letters
Arranging and booking training courses
Scheduling meeting and training rooms
Organising refreshments for training sessions
Preparing and sending out training certificates
Managing diaries and calendars
Preparing and printing training materials
Setting up training room layouts
Photocopying, filing, and scanning documents
Providing general administrative support to the team
Assisting with other office tasks as needed

Future Prospects

There is strong potential for progression within the company upon successful completion of the apprenticeship. This could include a permanent position with opportunities to take on more responsibility and grow within a supportive, well-established team.

Other Information about this role

Have you considered the suitability of the location, wages, hours prior to applying for this apprenticeship role?