Customer Service Specialist Apprentice
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Company: Jet Vehicle Finance Ltd
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Location: Redditch, B97 6RB
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Type: Apprenticeship
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Salary: £225.00 per week
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Sector: Retail and Commercial Enterprise
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Ref: VAC-00249
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Application Deadline Date: 18/11/2021
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Start Date: 23/11/2021
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Positions Available: 2
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Working Week: 09.00 - 17.00 Mon-Fri
Brief Description
This is an exciting opportunity for someone to join a well established vehicle finance business based in Redditch to undertake a wide range of customer service functions to support the business.
Qualifications Required
Must have GCSE Maths and English (Grade c/4 or equivalent) or above
Personal Qualities
Have a strong customer ethos, be self-motivated but able to work within a team
Be hard working and able to work in a very fast paced environment
Skills Required
Have good communication skills
Have good computer skills and knowledge of the internet with the ability to keep up to date with new and changing innovations.
Future Prospects
The company will offer long term career progression on successful completion of the apprenticeship.
Vacancy Detail
This is a varied role and duties will include:
Being involved in the sale process from order to delivery
This will include sending customers documents, checking documents, filing and answering queries via email and phone.
You will need to ensure our customer management system is kept up to date
Scan and store approximate information
Liaise with other staff members and departments
Learn to offer high level of service to customers
Work within Financial Conduct Authority (FCA) guidelines and following correct procedures (full ongoing training will be given)
Other Information
Have you considered the suitability of the location, hours, pay prior to applying?