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Job Title : Customer Service Administration Apprentice
Employer : Provident Housing
Location : Birmingham, West Midlands, B9 5DP
Position Type : Apprenticeship
Apprenticeship : Customer Service Practitioner
Sector : Business, Administration, Finance and Law
Vacancy Reference : VAC-00126
Brief Description : This is a varied office based apprenticeship dealing with a wide range of duties to support the operations of the business.


Qualifications Required : Ideally Maths and English (Grade C / 4 or above) or equivalent;
Vacancy Detail : Duties and Responsibilities include:
Answering Telephones;
Responding to email enquiries;
Assisting with customer queries;
Updating CRM system,
Administration Duties;
Scanning and Filing
Plus much more
Positions Available : 1
Working Week : 10a. to 6p.m Monday to Friday
Salary : £166.00 Per Week
Application Deadline Date : 30/11/2020
Possible Start Date : 02/12/2020
Personal Qualities : Must be a reliable, trustworthy and hardworking individual with a real willingness to learn.

Must be a team worker;

Excellent timekeeping;
Skills Required : Must be computer literate; Must be strong communicator both written and spoken, Must have good organisational skills.
Future Prospects : Career Progression Opportunities Available in the long term
Training to be Provided : Teaching and learning the skills, knowledge and behaviours within Customer Services
Things to consider : Have you considered the location, hours of work and pay rate prior to applying?
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