Reception / Administration Apprentice

Brief Description

Providing a reception service to clients as well as assisting with some general administration duties. This is a great opportunity to get your foot in the door within the legal field while completing a Customer Service Practitioner Apprenticeship.

Qualifications Required

Some employers may ask for certain qualifications to be held. However, most companies don?t require anything
Ideally English and maths GCSE (or equivalent) at grade A*-C/9-4 or Level 2 equivalent; however, all shortlisted applicants will be invited to the training centre to participate in a recruitment event where literacy and numeracy will be assessed

Personal Qualities

Willing to learn
Keen and hard working
Exceptional timekeeping
Confident
Polite
Friendly
Courteous
Creative thinking
Independent enquiry
Reflective learning

Skills Required

Good numeracy and literacy skills
Ability to multitask
Attention to detail
Strong organisational skills
Effective communication
Good computing skills and a sound knowledge of Microsoft Office packages

Future Prospects

Long term career progression opportunities.

Vacancy Detail

Answer the telephone within a timely manner and providing Customer Service
Transfer calls to the appropriate person
Take messages including callers name and telephone number
E-mail details of the message to the appropriate person
Maintaining paper and electronic personnel files
Sending and receiving e-mails
Producing and distributing automatic reports from software
Conducting audits across all departments of the company
General administration, such as filing
Maintaining reports on Excel
Team skills:

Provide appropriate administrative support to colleagues as necessary
Project a positive image of oneself and the company to others
Data inputting
Carry out such other duties as may reasonably be required from time-to-time