Customer Service Apprenticeship
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Company: Jewelcast
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Location: Birmingham, B3 1UF
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Type: Apprenticeship
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Salary:
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Sector: Business, Administration, Finance and Law
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Ref: VAC-00096
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Application Deadline Date: 03/04/2020
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Start Date: 27/04/2020
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Positions Available: 1
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Working Week: 8:30a.m to 5:30 p.m Mon - Fri (40 hrs p/w)
Brief Description
Supporting customers with telephone enquiries about their orders; as well as proving office based administration
Qualifications Required
Ideally educated to GCSE standard (Grade A- C/8-4 or equivalent) in Maths and English.
Personal Qualities
An eye for detail;
Confident Personality;
Well Presented;
Team Player;
A real willingness to learn
Skills Required
* Strong communication skills (both written and spoken)
* Highly It Literate, Word/Excel and Outlook;
Future Prospects
Long term career development opportunities
Vacancy Detail
* Answering the telephones;
* Advising Customers on order progress;
* Updating CRM system;
* Providing Administration Support Duties;
* Sending email correspondence
* Booking appointments